Report+by+Arthur,+Aven+and+Reward

__3. Findings__

Table 4 below shows the results of the survey facing to of the senior and junior staff carried out by an insurance company into working conditions at its head office in Central. Three points reveal the staff's unhappiness to be disgruntled.

1. Equipment

Just under three fourths of the junior staff are dissatisfied with the equipment in the office, while over 70% of senior staff are contented with that. This is possibly because the systems installed in junior staff's computers are out-dated, which could be inefficient and easily infected with viruses. As a result, junior staff usually cannot finish their work within the required time.

2. Office Furniture

Less than half of the junior staff show satisf ied with the office furniture however while most senior staff are conten d ed with it. One reason for the difference is that several junior staff usually share a desk during the work. Consequently, this leads to occupational sickness. (desk sharing leads to inefficient work; uncomfortable chairs lead to sickness)

3. Pantry

Around fifty percent of all the staff in the company appear displeased with the pantry. This may be attributed to the insufficient number of utensils, such as the microwave ovens. Another explanation is that the pantry is not clean since the cleaning work is carried out only once a week. Some staff claim that their health is endangered by the dissatisfied conditions.

__4.Conclusion__

Overall, it is clear that junior staff's complaints focus on the problems of equipment and office furniture and while all the staff are discontented with the pantry environment. It can be concluded that improvements related to the above three issues are necessary.

__5.Recommendations__

In view of the disappointing staff survey, it appears that we need to improve the working conditions at our head office. (that would go in the conclusion section; here you can write something like, "After considering the Findings, the following recommendations are made:")

5.1 Equipment Given staff dissatisfaction with the computer system, I strongly recommend that frequent updates are compulsory. Virus es should be kept away from the system and that virus-protection software should be installed immediately.

5.2 Office furniture Since junior staff are displeased with the insufficient number of desks, it is suggested that more office furniture should be purchased to improve the working conditions. By way of this, it is expected the sickness rate will drop.

5.3 Pantry In light of the shortage of utensils, I propose that more utensils such as the microwave ovens should be acquired and equipped. As with for the cleaning work, it is advised that a daily cleaning work be conducted so that the concern about the unhealthy cooking environment will be eliminated.