Report+by+Eller,+Vicki+&+Samuel


 * __3. Findings__**

Table 4 describes the satisfaction with working conditions among senior and junior staff of an insurance company at its head office in Central. Seven aspects of working conditions are examined. Overall, senior staff are generally more pleased than the junior staff. In the following section, equipment, office furniture and pantry section will be mainly discussed.

Regarding equipment, 70% of the senior staff are contented, which is three time s of the percentage of the junior staff. Those interviewed junior staff feel that their computer systems are more outdated comparing to those of the senior staff. The slow system affects their performance and leads to an inefficient working environment. Also computer virus is a threat to the company.
 * __3.1 Equipment__**

Three-fourths of the senior staff are satisfied with the office furniture whilst only less than half of the junior staff are so. A possible explanation for this is that two junior staff have to share one desk and chairs are highly deteriorated. They suffer occupational sicknesses such as back-pain due to the poor office furniture.
 * __3.2 Office Furniture__**

Unlike equipment and office furniture, the satisfaction level is more or less the same between senior and junior staff, which is only around 50%. They find the utensils are insufficient, as there is only one microwave for the whole office. Additionally, the hygiene condition disappoint s most of the staff. This brings their concern on the spread of diseases in the pantry.
 * __3.3 Pantry__**

The findings clearly indicate that there are two main problems for junior staff and one for all staff. With regards to the equipment and office furniture, they have been used for long time. For the pantry, the available utensils and hygiene condition are questionable. After the investigation, improvement s should be carried out.
 * __4. Conclusion__**

After considering the findings, the following recommendations are made:
 * __5. Recommendation__** s

Given that junior staff are dissatisfied with the outdated computer system, they it should be updated as soon as possible in order to increase the overall working efficiency.
 * __5.1 Updating computer system__**

Since the junior staff have problems with the highly deteriorated desks and chairs, old furniture should be replaced by the new one s. The junior staff could be relieved from the occupational sicknesses in an improved working environment.
 * __5.2 Purchasing new office furniture__**

In the light of the fact that there is a lack of utensils, it is suggested that two more microwaves should be brought. It would then be more convenien ce for the staff to have lunch in the pantry. Besides, additional cleaning shifts could be arranged at the pantry, for instance, twice a day at in the morning and after-lunch. The unhygienic condition s could be improved and the motivation of staff could be enhanced.
 * __5.3 Purchasing new utensils and more frequent cleaning schedule__**